This is a full-time, non-exempt position in Tampa's downtown location. Office

hours are 7:30 AM to 4:30 PM.

General Job Duties:

• Ensure timely filing of all insurance claims.

• Assist with processing incoming mail, including payment and EOB statements.

• Post payments to patient accounts.

• Print, verify, and mail patient statements.

• Follow up on unpaid or underpaid claim charges.

• Maintain a log of open issues with dates for follow-ups.

• Perform first-level collections on accounts with overdue balances.

• Communicate with staff members for information as needed.

• Respond to staff and attorney requests for information on time.

• Promote and provide excellent customer and patient service.

• Assist the staff in any other capacity as needed.

Required Skills:

• Excellent research and problem-solving skills.

• Flexible and able to adjust to changes as they arise.

• Detail-oriented and follows thorough.

• Strong time management and organizational skills.

• Excellent customer/patient service skills.

• Friendly and approachable.

• Assist staff members as needed.

• Experience working with computers and office-related programs (spreadsheets,

document editors, etc.)

Required Experience:

• Medical billing experience and/or equivalent training.

• knowledge of medical software, Excel, and Word programs.

• Positive internal and external customer service.

• Must adhere to all professional standards at all times.

Preferred Experience:

• Chiropractic and/or sports medicine clinic setting.

• Modern office technology, including small office networks.

• Electronic health records (EHR) systems, including practice management

software.